Privacy Policy

The Community Partnership for the Prevention of Homelessness (TCP) is an independent, non-profit corporation that coordinates the District of Columbia’s Continuum of Care on behalf of the city. Through the providers of TCP, the D.C. Continuum of Care includes prevention services, street outreach efforts, emergency shelter, transitional housing, and permanent supportive housing for individuals and families and other services to help meet the needs of individuals and families who are homeless or at imminent risk of becoming homeless in the District of Columbia.

The principal activity of the website is to provide information, resources, tools, and assistance services to persons who are homeless, landlords, providers, and other visitors to the site. TCP recognizes that users of its website (the Site) value their privacy. Our goal is to create a safe online environment of trust and community with our users. The following privacy policy discloses our information gathering and dissemination practices for this Site.

If you choose to use our website, then you agree to collection and use of information as outlined in this Policy.

Providing Visitors with Anonymous Access 

We provide visitors with anonymous access to the Site. You can access and browse without disclosing your personal data. Our server will not automatically record your name or email address.

What personal information is gathered about you and how do we use it?

TCP will not disclose any personal information to any third party without your consent, except when necessary in connection with services provided by appropriate intermediaries (e.g., an external vendor assisting with delivery of a response to a request for information), who will be required to comply with the confidentiality provisions of this policy.

TCP may gather the following types of information:

  • Information given (or modified) voluntarily while using a feature of this website, for example, contacting us or subscribing to our newsletter. We may use your telephone number or email address to contact you if we have trouble processing a registration, etc. However, we will never use your telephone number for sales or marketing purposes, by TCP or others entities associated with TCP.
  • Information gathered as a result of voluntary participation in a survey or poll, or when communicating with our webmaster or other members of our Web Team.
  • Information gathered automatically when users visit our website (i.e., IP address, session time [date, time, duration on site], click path analysis, page requests, user’s browser and Operating System version).

With whom is your information shared?

TCP may automatically receive and record information on our server logs from your browser, which may include your IP address, session time, click path analysis, and the pages you request.

We will never share, sell, or rent individual personal information with anyone without your advance permission, or unless required by law or by a regulatory authority or as part of an investigation or enforcement action or situations that may potentially involve threats to the safety or privacy of any person or misuse of our website. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.

We reserve the right to disclose any content, records, or electronic communication of any kind (including, but not limited to, personal information or private electronic communication transmitted on the Site): (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary to operate or reorganize our business; or (iii) to protect the rights or property of TCP or its users, sponsors, providers, or licensors. We also reserve the right to reject any order or to request additional information from any user.

What about other sites linked from the Site?

Please be aware that when you are on the Site, you can be directed to other sites that we do not control. These other sites may send their own cookies,* collect data, or solicit personal information. We are not responsible for the privacy practices of third-party sites.

* “Cookies” are text files sent from a site’s server and stored by your web browser on your computer’s hard drive. Cookies allow sites to personalize and save preferences. Cookies can be used to collect anonymous data and serve the user with specifically targeted ads. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent that.

What about information you post on the Site?

If you post information on, or transmit information to other people through, the Site, including without limitation, on message/bulletin boards on the Site, such information will be publicly available and you have no expectation of privacy or confidentiality regarding such information.


The security of your information is important to us and we take precautions to protect any information that we collect.  But you should keep in mind that no website or internet transmission is every completely secure or error-free.  The safety and security of your information also depends on you.  We urge you to take steps to keep your information safe, such as choosing strong passwords and never sharing passwords with anyone else. Also, always remember to log off before you leave your computer.

Children’s Privacy

 Our services do not address anyone under the age of 13. We do not knowingly collect any information from children under age 13. In case we discover that a child under the age of 13 has provided us with personal information, we will immediately delete the information from our servers. If you are a parent or guardian and you ae aware that your child has provided us with personal information, please contact us so that we are able to delete the information from our servers.

Your Agreement

By using this Site, you acknowledge and agree to this privacy policy. We reserve the right to change, add, or remove all or part of our privacy policy at any time by posting the changes on this page. Your continued use of the Site following the posting of changes to these terms means you accept such changes. Additionally, you consent, and we reserve the right to use any data we collect from you in ways that are consistent with the then-current privacy statement regardless of when your data was collected.  If you do not agree to the terms of this Policy, please do not use our website.

If you have any comments or questions about our privacy policy, please contact us at